Traveler Questions

To ensure your preferred dates and top-tier guides, we recommend booking 2 to 4 weeks in advance, particularly during peak season (December to March). For last-minute requests, we always do our best to accommodate based on availability.

Yes. Our sample itineraries are just starting points. We customize every aspect—from the start time and duration to the specific activities and local food stops—based on your personal interests and pace.

Rio shines year-round, but December to March offers warm beach weather and Carnival energy. April to November brings milder temperatures, fewer crowds, and lower prices—ideal for sightseeing. We help you choose based on your interests, whether it's beaches, festivals, or cultural exploration.

Our standard private tours include a licensed English-speaking guide, private air-conditioned transportation, and hotel/port pickup and drop-off. Entrance fees and meals are typically not included unless we are creating an all-inclusive package for you.

Rio looks beautiful in any light. However, if severe weather impacts safety or visibility for major landmarks, we are incredibly flexible. We can pivot to cultural centers, world-class museums, or indoor culinary experiences, or reschedule if availability permits.

Our private tours accommodate from 1 to 8 travelers comfortably. For larger groups, families, or corporate events, we can arrange multiple guides and vehicles. The beauty of private tours is that the experience remains intimate and personalized regardless of group size.

Yes. We design accessible itineraries for travelers with reduced mobility, wheelchair users, or those who prefer a slower pace. Rio has accessibility challenges, but with advance notice, we carefully select sites, arrange adapted transportation, and adjust the itinerary to ensure comfort and enjoyment.

We accept all major credit and debit cards through our secure payment platform (Stripe).

Comfortable, light clothing and good walking shoes are recommended. Rio's climate is warm year-round, so sunscreen, a hat, and sunglasses are essential. Bring water and a light jacket for air-conditioned spaces. We'll give you specific suggestions based on your chosen itinerary.

When traveling with a local expert, Rio is very safe. Our guides live here; they know exactly where to go and which areas to avoid. Private transportation further ensures your comfort and security throughout the day.

Yes. Our private tours provide a safe, comfortable environment for solo female travelers. You'll have dedicated transportation and an experienced local guide throughout your experience. Many of our clients are women traveling alone who appreciate the personalized attention and insider knowledge our team provides.

Very much so. Rio has one of the most vibrant LGBTQ+ scenes in Latin America. Ipanema beach — especially near Farme de Amoedo street — is a welcoming gathering spot, and neighborhoods like Lapa offer lively nightlife options. Public displays of affection between same-sex couples are common in tourist areas and generally well-accepted. Our private tours provide a comfortable, judgment-free environment, and our guides know the best spots for every traveler.

Private tours offer a level of intimacy, flexibility, and depth that group tours simply cannot match. You set the pace, skip the lines where possible, and engage in genuine conversations with your guide, rather than just listening to a script.

All our guides are fluent in English and Portuguese. Many also speak Spanish, French, or Italian. When you book, let us know your language preference and we'll match you with the perfect guide for seamless communication throughout your experience.

Absolutely. We love creating family-friendly experiences. Our guides adapt the pace, add interactive elements, and include kid-approved stops like beaches, parks, and local treats. Whether traveling with toddlers or teens, we design itineraries that keep everyone engaged and happy.